Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we ship your order.

Free Worldwide Shipping

We offer free standard shipping on all orders, to every country we deliver to. There is no minimum order value.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been placed, and another one as soon as it ships.

Delivery Time

Estimated delivery time is 8–10 days from the date of dispatch. Please note that delivery times are estimates and may vary depending on your location, customs clearance, and carrier delays beyond our control, especially during peak seasons and holidays.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to follow your package. Tracking information may take 24–48 hours to update after dispatch.

Customs, Duties & Taxes

Depending on your country, your order may be subject to import duties, customs fees, or taxes once it arrives. These charges are determined by your local customs authority and are the responsibility of the customer. We have no control over these charges and cannot predict their amount.

Shipping Address

Please make sure your shipping address is complete and accurate at checkout. If you need to change your address, contact us as soon as possible. Once an order has been dispatched, we are unable to modify the delivery address. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us at lezuvi1@outlook.com with your order number (and photos, in case of damage). We will review your case and do our best to resolve it quickly.

Contact Us

If you have any questions about your shipment, feel free to reach out:

Email: lezuvi1@outlook.com

We typically respond within 24–48 hours.